COOKIES AND PRIVACY

Our site uses cookies and similar technologies to offer you a better experience. We use analytical cookies (our own and third party) to understand and improve your browsing experience, and advertising cookies (our own and third party) to send you advertisements in line with your preferences.

To modify or opt-out of the use of some or all of our cookies, please go to “Manage Cookies” or view our Cookie Policy to find out more. By clicking “Accept all” you consent to the use of these cookies.

Allow only essential cookies
Accept all

Terms of Service

All-access and /or use of the www.mesdemoisellesparis.com Website implies the respect of all provisions of these general terms and conditions and the acceptance thereof. They, therefore, constitute a contract between the company SAS MD Diffusion and the User/Customer.



DEFINITIONS

Customer: any non-commercial natural person who is at least 18 years of age and who has ordered at least once on the Website. The Customer has a mesdemoisellesparis.com customer account.

Retailer: any legal entity marketing the "Mes Demoiselles ..." collection in its point of sale.

Username: the e-mail address required to identify a User on the Website to access his/her account.

Password: the sequence of characters that the User must keep secret, which allows him/her, with his/her username, to access the account.

Website: www.mesdemoisellesparis.com

User: any person using the Website www.mesdemoisellesparis.com Website or any of the services offered thereon.

Logged-in user: any person using the www.mesdemoisellesparis.com Website or one of the services offered thereupon and having a My Demoiselles account.



CONDITIONS OF ACCESS AND USE OF THE WEBSITE

The Website is accessible free of charge to any user with Internet access.

The User is responsible for his/her computer equipment as well as his Internet access. All costs related to the access to the Website remain the responsibility of the User/Customer.

The User will be able to access his/her account only after logging in by means of his/her Username and Password. The User is obliged to keep his/her username and Password secret and not to communicate it to a third party.

MD Diffusion will use all means necessary to ensure access to the Website 24/7, but cannot be held responsible for any problem or malfunction of the Website, which would prevent access to said Website and/or the various services offered by mesdemoisellesparis.com. MD Diffusion will do its utmost to resolve any problem as soon as possible.



ACCOUNT CREATION

The User has the possibility to create an account on the Website if he wishes to have access and enjoy the following services/offers:

Gain access to the "My Wish List" page and/or add an item to the list;

Access and activate a promo code associated with a user account in the shopping cart; Be kept informed of upcoming private sales;

Place an order.

By creating an account, the User accepts these Terms and Conditions and our policy of protection of personal data.

Access to services includes a subscription to newsletters mesdemoisellesparis.com. The Logged-in User has, at all times, the ability to modify the information he wishes to receive or to unsubscribe by clicking on the link provided at the bottom of each newsletter. This link is also accessible on the Website under the heading "My account".

The Logged-in User may also subscribe to the partner newsletter and receive offers from the partners of mesdemoisellesparis.com and has the ability to unsubscribe to said partner newsletter at any time.

The creation of an account on the Website is reserved for any natural person of at least 18 years of age. Each user can create only one Mes Demoiselles account...

All fields in the account-creation form must be filled in with exception of the fields indicated as optional. Any failure to reply will result in the non-creation of an account. All information provided by the User must be accurate. The Customer can enter a telephone number of your choice: office, mobile, and/or home.

When the User creates an account on the Website, he/she receives an e-mail the same day confirming the creation of the account. Mesdemoisellesparis.com reserves the right to remove any account that does not respect these contractual conditions.



GENERAL TERMS CONDITIONS OF SALE

The General Terms and Conditions of Sale define the conditions applicable to sales between persons making a purchase via the Website of Mes Demoiselles ... www.mesdemoisellesparis.com, hereinafter referred to as "the Customer" and the company SAS MD Diffusion hereinafter referred to as " "Mesdemoisellesparis.com". These conditions apply exclusively to non-commercial natural persons.



PRICE OF ITEMS

All prices are quoted in Euros excluding participation in shipping costs (see annexe on Shipping and Delivery). For all products to be sold outside of the EEC, duties, and taxes have to be paid by the client.

The validity period of the prices of the articles offered on Mesdemoisellesparis.com is 24 hours as of their publication on the website www.mesdemoisellesparis.com. Items will be billed on the basis of the rates in effect at the time of order entry. They remain the property of Mesdemoisellesparis.com until all monies, paid in full, have been received by Mesdemoisellesparis.com. This price is payable in full and in one instalment.



ORDERS

The Customer may place an order on the Website at www.mesdemoisellesparis.com.

The ordering procedure is as follows:

Select items and add to cart

Validation of the contents of the shopping cart

Log in on the Website at www.mesdemoisellesparis.com if the Customer is not already logged in Choose delivery method

Choose the payment method and accept the GTC

Validate payment

The Customer will receive an order confirmation email.

The Customer will be able to view the details of his order and his total price during all stages of the order and to correct any errors before confirming his/her acceptance thereof.

Mesdemoisellesparis.com maintains ownership of the items until the order is paid in full, that is to say, the receipt of all monies for the order by Mesdemoisellesparis.com.

Mesdemoisellesparis.com reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order, or which would present any form of risk.

Each order implies the acceptance of prices and description of the items available for sale.

Mesdemoisellesparis.com commits itself to honour the orders received on the Website only within the limit of the available stock. In the case of unavailability of one or more ordered items, Mesdemoisellesparis.com agrees to inform the Customer as soon as possible and, if necessary, to refund it within the 30 day period following receipt of the sum paid. The Customer order will thereby be automatically cancelled.

Upon validation of the order, the customer will automatically be added to the internal mailing list at mesdemoisellesparis.com in order to benefit from upcoming offers and news. The customer has the possibility to unsubscribe at any time via his account page or via the link inserted in the newsletter.



SHIPPING AND DELIVERY

For prices and shipping terms, please click here



PAYMENT

Payment for purchases is made by any means of payment accepted by

STRIPE for cash payments

CLIC & PAY (online payment service of the Crédit Du Nord bank) for 4x free payments



VALIDATION OF PAYMENT

The payment is validated upon receipt of the confirmation by STRIPE or CLIC & PAY of the successful completion of the payment.



REGISTRATION OF BANKING DETAILS

Mesdemoisellesparis.com does not offer the Customer the possibility to register his bank details.



RETURNS AND REFUNDS

For the conditions of returns and refunds, please click here



SECURING TRANSACTIONS

Mesdemoisellesparis.com uses all means to ensure the confidentiality and the security of the data transmitted on the Internet and on the Website http://www.mesdemoisellesparis.com.



CUSTOMER SERVICE

For any information or question, the Customer Service of Mesdemoisellespairs.com can be contacted by email (online@mesdemoisellesparis.com); by post, address to MD Diffusion / Mes Demoiselles, Customer Service, 42 Rue Diderot – 93500 Pantin



LIABILITY

Mesdemoisellesparis.com is fully liable for the Customer's performance of the contract concluded with said customer.

However, the liability of Mesdemoisellesparis.com cannot be incurred for the non-performance or poor performance of the contract concluded in case of force majeure, the occurrence of an incident attributable to the Customer, any inconvenience, or unforeseeable and insurmountable damage inherent in the Use of the Internet, including a breakdown of service, external intrusion, or the presence of computer viruses.

The Website Mesdemoisellesparis.com contains hypertext links that can direct to other websites. The liability of Mesdemoisellesparis.com cannot be implicated for the content of these websites if they contravened the legal provisions and regulations in force.

The photographs and illustrations accompanying the products on our Website have no contractual value and therefore do not engage the liability of Mesdemoisellesparis.com.



GUARANTEE

All items offered by Mesdemoisellesparis.com are subject to the legal guarantee provided by articles L211-1 et seq. of the Consumer Code and the guarantee of latent defects provided for in articles 1641 et seq. Of the Civil Code.

The Customer has a period of 3 days from receipt of the product to form any reservations or complaints for apparent nonconformity or apparent defect of the delivered articles, by e-mail (online@mesdemoisellesparis.com) or by registered mail with Receipt Notification to SAS MD Diffusion / Mes Demoiselles, Customer Service, 42, Rue Diderot - 93500 Pantin.

After this period and failing to comply with this formality, the articles will be deemed to conform and be free from any apparent defect and no claim thereafter shall be validly accepted by Mesdemoisellesparis.com.

If the apparent defect or the lack of conformity of the article is proven, Mesdemoisellesparis.com undertakes the replacement of the item or to reimburse the Customer as soon as possible and at its expense.

This reimbursement will take place within a maximum period of 14 days.

Mesdemoisellesparis.com cannot be held responsible for the misuse and/or intensive use of articles that the Customer could make.



INTELLECTUAL PROPERTY

All texts, comments, books, illustrations, and images reproduced on Mesdemoisellesparis.com is protected under copyright and intellectual property rights and for the whole world. As such, and in accordance with the provisions of the Intellectual Property Code, only private use is permitted, subject to different or even more restrictive provisions of the intellectual property code. Any total or partial reproduction of the Website of Mesdemoisellesparis.com is strictly prohibited without prior agreement.



APPLICABLE RIGHTS

These General Conditions of Use and Sale are subject to French law. In the event of persistent disagreement as to the application, interpretation, and execution of this Agreement, and in the absence of an amicable agreement, any dispute shall be referred to the competent French courts.